Burst Pipe at 9pm?
Your AI Answers.
You Get the Job.
ServAI's Emergency Call Agent answers every call to your plumbing business in a natural Australian voice, spots the emergencies and gets them to your on-call phone, books the routine work into ServiceM8 or Tradify and texts you the details — even while you're under a house.
Australian trade industry averages — a missed call is worth $200–800 in lost job value.
Where the Work Slips Away
You're good at the job. It's everything around it — calls, quotes, follow-ups and rebooking — where work quietly slips away.
Emergencies don't leave voicemails
Someone with water coming through the ceiling rings the next plumber on Google if you don't pick up. The first one to answer usually gets the job.
You can't answer with your hands in a drain
Every call you let ring out on the tools is a job quietly going to someone else — and you never find out which ones.
After-hours is where the money is
Night and weekend callouts pay the most, and they're exactly the calls that end up in voicemail while you're at dinner.
Meet Your Emergency Call Agent
📞 Answers your calls
Plumbing work arrives as urgent phone calls — often at night — and the customer books whoever picks up first. You need something that answers every call instantly, recognises an emergency when it hears one, and gets it to your on-call phone while routine jobs book themselves in.
How It Works
- 1
Answers every call
In your business name, 24/7 — including while you're on another call or under a house.
- 2
Works out what's urgent
Burst pipes, no hot water and sewage are flagged using rules you set. A dripping tap isn't.
- 3
Escalates or books
Emergencies go straight to your on-call phone. Routine jobs book into ServiceM8 or Tradify.
- 4
Texts you the details
A short summary lands on your phone after every call, so nothing gets lost.
What It Handles
Burst pipes & leaks
Flags it as an emergency, gets the address and how bad it is, and alerts your on-call plumber straight away.
Blocked drains & toilets
Asks what's blocked and whether it's overflowing, then books the next suitable slot.
Hot water breakdowns
Gets the system type — gas, electric, heat pump or solar — and its age, so you turn up with the right parts.
Quotes & renovations
Captures the scope, timeframe and address, and books a quote visit for the jobs worth your time.
Existing customers
Takes the message and texts it to you straight away, so your regulars never feel ignored.
Something else?
Every agent is built around your business. Tell us where you're losing work and we'll build for it.
Book a Free Audit →Pairs Well With
Quote Follow-Up Chaser — Chases the renovation and hot water replacement quotes you've sent, so they don't go cold.
What a ServAI Call Sounds Like
Press play to hear the Emergency Call Agent handle a real plumbing call — answered, qualified and booked in your business name while you're on the tools.
🎧 Press play to listen in — no microphone needed. You'll hear the agent answer and book the job in real time.
What the AI is doing
Want to hear your own agent?
Book a free demo and Aston will walk you through a live agent built for your trade, suburb and business.
Book a Live Demo →A real-time, listen-only taste of a ServAI voice agent — no microphone needed. It's the same technology we build into every client's phone line, fully customised to your trade, suburb and brand.
From Brief to Live in 48 Hours
Simple, transparent process. We handle the tech, you focus on your business.
Discovery Call
We learn about your business, pain points, and goals. What repetitive tasks waste your time and cost you the most jobs?
Custom Design
We design the AI agent — what it says, how it responds, who it talks to. You approve every word before we build.
Build & Test
We build, integrate with your tools, and run real call scenarios with you before launch. No surprises.
Launch & Refine
We go live and tune based on real data. Your agent gets smarter every day and we're there the whole way.
Built for Tradies & Service Owners
We understand your business. No generic chatbots. No nonsense. Every agent is built around how your specific trade actually runs.
Built for the Trades
Designed specifically for plumbers, electricians, HVAC and builders — we speak your language, not corporate jargon.
Never Miss a Lead
Every call answered, every enquiry captured, qualified and logged — even after hours and on weekends.
Books Into Your Existing Tools
Jobs land in ServiceM8, Tradify, AroFlo, simPRO, Pipedrive or your Google/Outlook calendar — no new software to learn.
Ongoing Support
We don't hand it off. We monitor, optimize, and evolve your agent based on real performance data.
What you get
Aston
Founder, ServAI · Brisbane
A Local Who Builds These Himself
I'm Aston, the founder of ServAI. I started this because I kept seeing the same thing: hard-working tradies losing real money simply because they're on the tools and can't get to the phone. Every missed call is a job that quietly goes to the next bloke on Google.
I taught myself this technology from the ground up because I wanted to build it properly — not resell some generic chatbot. Every agent I make is built around how your business actually runs, tested with you before it goes live, and tuned once it's out there working.
ServAI is deliberately small and hands-on. When you work with me, you talk to me — not a call centre, not an account manager. That means you get someone who genuinely cares whether this wins you more work, because my reputation rides on it.
How Much Are You Missing Out?
Move the sliders and see what missed calls could be costing your plumbing business every year.
Your Business
How many calls do you miss each week that could have been jobs?
What's your average job revenue?
The Real Cost
🚨 Jobs Missed/Year
156
💸 Annual Loss
$70.2K
✓ Potential Recovery with ServAI
$59.7K
recovered per year
After the Pro plan ($9.6K/yr), you keep $50.1K
⏰ That's real money leaving your pocket every single month.
*Estimate only. Assumes ServAI wins back 85% of those jobs and subtracts the Pro plan's yearly cost. Actual results vary.
Stop the Leaks → Book Free AuditWhy Not Just Use the Cheap One?
Fair question. There are $29/month AI answering apps out there. Here's exactly where they help, where they don't, and where a custom-built agent earns its keep.
A $29/month bot is great value — right up until it mishandles a $2,000 emergency job at 9pm.
One recovered job typically covers a month of ServAI. Not sure which you need? Book the free audit and Aston will tell you straight — even if the honest answer is that a cheaper tool will do the job.
Get My Free Missed-Job Audit →Plans That Pay for Themselves
One custom build, one monthly retainer. Every plan includes a 14-day free trial and a 30-day money-back guarantee, with no lock-in — cancel anytime. One recovered job a month covers Basic or Pro — each plan shows its own break-even below. All prices shown include GST.
For plumbers, we recommend Pro — it includes the Emergency Call Agent.
Basic
24/7 receptionist + missed-call text-back — never lose a job to a missed call.
- ✓24/7 AI phone receptionist in your business name
- ✓Missed-call text-back: anyone who hangs up gets a text straight away, so the job doesn't go to the next tradie
- ✓Captures & qualifies every lead
- ✓Instant SMS summary after every call
- ✓Custom-trained on your business & trade
- ✓Email support
Paying accepts our terms & refund policy
Pro
Booking, calendar & CRM sync — your week fills itself.
- ✓Everything in Basic
- ✓Online booking + calendar sync (Google / Outlook)
- ✓CRM sync (ServiceM8, Tradify, Pipedrive)
- ✓Automated quote follow-ups
- ✓Priority support
Paying accepts our terms & refund policy
Elite
Full automation — quoting, invoicing & customer support.
- ✓Everything in Pro
- ✓Automated quoting & invoicing
- ✓Full customer-support automation
- ✓Multi-channel: voice + SMS + email
- ✓Dedicated account management
Paying accepts our terms & refund policy
Add what you need, when you need it
Add any extra agent to your plan for $147/month each, inc. GST. No extra setup fee.
Quote follow-up
+$147/moChases every quote you send, so fewer go cold.
Already included in Pro & Elite
Review requester
+$147/moAsks happy customers for a Google review after each job.
Already included in Elite
Payment chaser
+$147/moPolite reminders on overdue invoices until they're paid.
Already included in Elite
Customer reactivation
+$147/moWins back old customers with service reminders.
Already included in Elite
Lead qualifier
+$147/moSorts web and Facebook enquiries into hot, warm and not-a-fit.
Add-on only
Dispatch coordinator
+$147/moSends the job, address and details to the right tech.
Already included in Elite
Two or more add-ons on Basic? Pro often works out better value. We'll tell you on the call.
Free Setup. And Your Price Locked for 2 Years.
ServAI is new and deliberately small, so the first five clients get terms nobody after them will. We take on five, then the founding offer closes for good — it isn't coming back as a sale later.
Once these five are taken, setup returns to $500 and prices rise
No setup fee
Save $500Everyone after you pays $500 to have their agent built. You pay nothing.
Your price locked for 24 months
2 full yearsRates go up as we grow. Yours stays exactly where it is for two years from the day you start.
Shape what we build next
Direct inputYou tell us which features matter to your trade, and they go to the front of the queue.
No commitment required to chat. Founding terms apply to the first 5 clients who sign on, and the locked rate is held for 24 months from your start date.
Straight Answers to Real Questions
No fluff. Here's what tradies actually ask us before signing on.
Still have a question?
Book a free 15-min call and ask anything — no pressure, no pitch.
Ask Aston Directly →Find Out How Many Jobs You're Losing — Free
Book a free 15-minute missed-job audit. We'll show you exactly where the work is slipping away and what an AI agent would recover.
Get My Free Missed-Job Audit →No pressure · No jargon · No lock-in
Grab a Free 15-Minute Audit
Pick a time that suits you. We'll map where you're losing jobs — missed calls, slow callbacks, no-shows — and show you exactly what a custom AI agent would recover. No pressure, no jargon.
Calendar not loading? Open the booking page →
Let's Build Your AI Solution
Talk to Aston
Tell us about your business and biggest pain points. We'll design a custom AI agent that saves you time and wins more jobs.
Our promise
We Also Build for These Trades
Every agent is scripted around the trade it answers for.